To contact our customer support team to cancel an order, please fill out the 'Contact Us' form by clicking here or using the 'Contact Us' button below. Please make sure to include your order number and the e-mail address linked to your account.
We must advise, while we will do our best to cancel orders at customer's request, we cannot guarantee we will be able to do so if an order has already Processed. As that means your order has already processed for shipment and is boxed, awaiting collection. If an order has already shipped from our facility, we unfortunately are not able to cancel the order.